09/29/2009

IT Talk - Switching IT Providers.

Category IT Talk
 
So, you've decided that it is time for a change of IT providers.  

Some of the most important questions we answer when meeting a prospective client read something like, "How and when should we go about notifying our old provider and what if he gets mad and retaliates?" or, "With all of the intricacies of our business and information systems, how difficult is the process of getting Dependable Computer Guys up to speed with the way our company works?" Rest assured, these questions come up with every new client and we have a systematic way of addressing these issues in a way that makes the transition smooth and safe for our clients.

Your current IT provider holds a lot of very important information; things like your admin passwords, all the locations of your vital data and awareness of all of the little quirks in the various programs you use on a daily basis that keeps your operation running. It is expected to be concerned about remaining safe and secure when handing off such information. Just as crucial is the need for the transition to be seamless as to not interrupt business operations and income.

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Fortunately, we understand that moving to a new IT provider can be a little scary.  The DCG Baseline Audit is designed to first secure your network firewalls, servers, mail, provider and other on line accounts, and second, document each mission critical server and process running on your network. There are a few factors that allow us to quickly and easily become acclimated to your situation, the first being that despite the occasional exception, most of what makes a company run (from a technology standpoint) is fairly universal and can be adapted to almost any business in any industry with the right knowledge. Most important is our experience in
small business IT support; we have provided complete support and administration for hundreds of companies in nearly any industry imaginable in the Los Angeles area and can comfortably say that no specific setup is new to us. No matter what your practices are, we have either done it, done something very similar or know of a more efficient way to do it. Whether you have a well-documented list of all of your IPs, devices and usernames or have absolutely nothing to give us, we have the necessary skills to make the transition speedy, smooth and safe.

When you are ready to make the move, give us a call and we we'll explain to you our process and step-by-step methodology.  

09/21/2009

Tips and Tricks - Update All of Your Social Networks at Once!

Category Tips and Tricks
 
There are an astronomical number of social networking sites that people use these days. Even if you just have accounts for the mainstream ones (MySpace, Facebook, Twitter, LinkedIn etc.), it is still a hassle to keep up with all of them.

This edition's tip highlights
Ping.fm, a free service that allows you to update your status on almost any networking site you can think of at the same time - it will even update your AIM status! The sign-up process involves simply typing in an email address and password of your choice and you are good to go. Start adding any of the 40+ networking sites that you use and you will be able to send updates via E-Mail, AIM, Skype, SMS and about ten other methods. Ping.fm supports grouping, so you can blast out to MySpace and Facebook that you running off to "Burning Man" for a week of partying all while saving your reputation with your colleagues on LinkedIn. If you are any kind of networking fanatic and are looking for a huge time-saver, Ping.fm is a service worth looking into.
 

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09/17/2009

Security Corner - 10 Steps to Identity Theft Protection.

Category Security Corner
 
Do-it-yourself identity theft protection does not take as much money as you think. I don't have to tell you how important your personal information security is, so run through this list to ensure you are doing what you can to keep your identity safe:

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1.   AnnualCreditReport.com offers legitimately free credit reports at one report per bureau, per year. You can even order them by phone at 877.322.8228.
2.   Get one of the three bureau reports every three months to ensure consistency in both your monitoring and their reporting. Through AnnualCreditReport.com, you can keep the quarterly cycle going indefinitely.
3.   Place a fraud alert on your credit report by calling any one of the bureaus. The contact info for all of them can be found at www.fightidentitytheft.com. Create a reminder in your calendar to renew your alert every 90 days.
4.   Tell bureaus to stop selling your information to credit services! Going to www.OptOutPrescreen.com or calling 888.567.8688 will reduce the number of credit card offers that come in the mail.
5.   Request free public records reports from ChoicePoint. Print the form and mail it in with some necessary information in order to receive a copy.
6.   Take your name off of other marketing lists by signing up for ProQuo.com's free service.
7.   Buy a mailbox that locks or use a PO Box to protect your physical mail.
8.   Buy a crosscut paper shredder and shred any junk mail with your information on it.
9.   Never follow a link from an email message in order to log into a financial website. If you need to log into your bank or investment portal, do so by going directly to their URL in your web browser.
10. If you think someone has compromised your personal information, contact the Identity Theft Resource center. Volunteers are there to help!

09/14/2009

IT Talk - Is Your PC Ready for Windows 7?

Category IT Talk
 
Unlike Vista, we here at DCG are very pleased with the performance and feature set of Windows 7; as an expert in IT consulting in Los Angeles, we are recommending all of our clients deploy it when it becomes available in October. If you plan on upgrading, the most important question is whether or not your current computer and software setup will be compatible. Microsoft has released a beta version of its Windows 7 Upgrade Advisor, a free utility that scans your machine's hardware and software profile in order to provide a list of possible conflicts when you go for the upgrade.

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Downloading and installing is easy and the scan takes about five minutes; when I ran it on my Lenovo mini tower, it passed my hardware with flying colors and let me know that I may have issues with my current version of "Adobe Acrobat." Apparently, all of my productivity and entertainment tools like Photoshop, Blackberry Tools, iTunes and my accounting software are good to go! If your machine has any serious compatibility issues, the Upgrade Advisor will give you links and information to help you get what you need, whether it be security upgrades or device drivers, in order to provide the best "7" experience.

09/01/2009

Cool Stuff - Mifi: A Wireless Network In Your Pocket!

Category Cool Stuff
 
Staying connected on the road is always tough and there are so many opportunities to waste money. Do you spend $9.95 for 24 hours of internet access in your hotel? Do you pay for a subscription at a place like Starbucks and continually stop to check email before hurrying back out? If you are around other family members or business colleagues, do you all pay for your own connections? That gets expensive!

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Novatel Wireless has released a product through Verizon and Sprint that is sure to turn a head or two called "MiFi." It is a device the size of a few stacked credit cards that uses mobile broadband to create a WiFi network accessible to up to five devices! Unlike Bluetooth tethering (if you happen to be one of the lucky few that has a compatible phone / cell plan), the MiFi has a built-in battery that can broadcast a protected Wi-Fi signal for over four hours and every device connected to it can talk to one another and share files in the same way they can with a standard wireless router. A built-in Micro-SD card reader allows you to store and share up to 16GB of files. Available through Virgin Mobile, Sprint, Verizon and a few other carriers, the MiFi is offered at a deep discount when signing up for the mobile broadband plan needed to operate. Head to the Novatel site first to learn more and pick your carrier.