12/08/2008

"Patch Doctor" Added To the Growing St. Bernard Managed Care List of Features.

Category .DCG Services
We have increased our patch deployment engine's functionality by adding a new feature, Patch Doctor, to the St. Bernard Managed Care desktop software. Patch Doctor runs system checks in the background and performs the following tasks:

A picture named M2
  • Patch assessments
  • Patch deployments
  • Patch failure analysis
  • Patch failure remediation
  • Patch reporting

        While patch assessments and deployments were part of the existing patch engine, Patch Doctor adds the ability to capture patch failure errors and apply fixes. Upon reaching a failure, background scripts are automatically run to redeploy the failed patch, resulting in a 90% to 95% success rate on the second attempt. For the remaining percentage of failed patch deployments, a ticket will be forwarded to your DCG engineer regarding necessary steps toward resolving the issue. Our team of engineers has built a database of documented steps to resolve patch failures the Patch Doctor cannot remediate.

        St. Bernard Managed Care is continually improving to ensure that our clients’ networks and devices are efficiently monitored and managed. To learn about all of the additional ways Dependable Computer Guys can take the stress away from your IT responsibilities, visit our website.

10/02/2008

DCG List of Services

Category .DCG Services

IT Outsourcing:
     St. Bernard Managed Care
     DCG Maintenance Care
     Off-Site Tapeless Backups
     Proactive Remote Network Monitoring
     IT Forecast
     Security Audits/Security Lockdowns

Networking and Support:

     On Site Service
     Help Desk Support
     Wide Area Networking
     Mail Server Setup/Management
     Router/Firewall/VPN Support

Internet:

     Web Mail and Application Hosting
     Co-Location
     Extranets and Intranets
     Dependable SafeSTOR (Web Backups)
     Web Site Programming
     Anti-Spam Solutions

10/06/2007

Dependable SafeSTOR - State-of-the-Art Data Backup and Disaster Recovery Solution.

Category .DCG Services

A picture named M2

An organization’s most important asset for success and continuity is DATA. Don’t believe it? Unplug your computers for one day.

Protecting data is an essential duty of any organization’s executive. The technology to bullet proof data and quickly restore operations in the event of any data loss is now available to all organizations using technology previously available only to very large organizations.

There are 5 essential practices to protect and bullet-proof data:

1.  Begin with the end in mind – be able to restore one or multiple servers quickly
2.  Backup data as close to the time it is created as possible
3.  Store the data locally so quick restores are possible
4.  Store the encrypted data in two secure locations
5.  Automate the process and monitor it 24x7 to ensure that it is working perfectly

Dependable Computer Guys, Inc. now provides data protection and rapid recovery technology that continuously protects organizations’ most important asset – data!

A recent study discovered that, of companies experiencing a “major loss” of computer records, 43 percent never reopened, 51 percent closed within two years of the loss, and a mere 6 percent survived over the long-term For small and medium-sized businesses (SMB’s) in particular, these statistics suggest the necessity of crafting a Business Continuity Planning (BCP) strategy grounded in a robust data backup and recovery solution.

Unlike larger enterprises, smaller companies cannot afford optimal in-house strategies and solutions for BCP. These companies are consequently at an elevated risk of being put out of business due to a major loss of data. Loss of data could mean emails lost, accounting data lost, patient or client files lost, company records lost, client legal records or orders lost and so on. Our white paper located at http://www.dcgla.com/backup evaluates the scope of BCP for smaller organizations with 10-350 employees, by examining their challenges, range of existing solutions and their drawbacks. We will also reveal how the Dependable SafeSTORTM solution overcomes commonly faced challenges to offer the most comprehensive solution available.

Highlights of the Service:
A complete solution that is designed to reduce any server down time with the use of a specialized back up technology and a specially designed virtual server appliance.
Allows near real-time backups gathering new data as frequent as every 15 minutes.
Includes secure storage at two offsite data centers
Includes engineers monitoring, managing, administering, and assessing the data 24x7
Provides a speedy disaster recovery process
Captured data is encrypted so it is not accessible to anyone, either on the NAS or at the remote storage facility without the passkey.
Automated disk-to-disk processes eliminate the poor reliability of on-site tape backup
Frequent on site backups, on site virtual server, remote storage, disaster recovery in the event of disaster and 24x7 management of the entire process are bundled at a price that is comparable or cheaper than the overall cost of buying and managing tape backup.

cid:453092522@26022008-05F0


Disk backup offers not only lower cost with encryption, but additional advantages. In contrast to tape, disks are more durable, last longer, withstand more overwriting and the accuracy of the stored data is not dependent upon cleaning the recording heads, according to Rinku Tyagi of PCQuest. Additionally, “When it comes to backing up using disks, they are easier to manage. Disk backup systems include management tools, often browser-based, for you to easily configure settings and check status from anywhere.”
HP enumerates other advantages of disk storage, noting that “Data is backed up to disk much faster than tape, which translates to less impact on production server availability. Disk is also a more reliable media than tape and less prone to error, which translates to less failed recoveries.” Clipper Group believes that the superior speed of disk storage is an enduring advantage: “High performance disk will always be the choice for online applications that require fast access.”



While disk offers advantages over tape, it is not a panacea. After installing disk technology, Companies will still be responsible for monitoring and managing backup processes, encrypting and safeguarding backed up onsite and offsite data, restoring data to new hardware, and other functions. Without implementing a layer of governance over disk-based data backup, these Companies court the danger of failed backups and delayed restoration of data, thereby jeopardizing their chances of successful recovery from major data loss.


Smaller companies unable or unwilling to invest in the human expertise and infrastructure support systems necessary for data-oriented BCP can leverage Dependable SafeSTOR data
backup and recovery solution.   For more information, Call 818 541 9195 or visit our website at http://www.dcgla.com/backup

A picture named M4